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Practical Information
This page covers the practical details of working together.
If you have questions about counselling itself, confidentiality, or specific situations, please see FAQ.
Session Fees
Sessions are booked in 60-minute appointment slots.
The counselling work typically takes place over approximately 50 minutes, allowing time at the beginning and end of the session for settling, grounding, and closure - particularly important when working with children and adolescents.
Session fee: R750 per session
(The same fee applies to children, adolescents, adults, parental support, workplace support, and supervision.)
Fees are reviewed periodically and shared in advance.
Payment
Payment is due before or at the time of the session, unless otherwise arranged.
The practice operates on a private-pay basis. Clients are welcome to submit paid receipts to their medical aid for reimbursement where applicable, but reimbursement depends on individual medical aid plans and cannot be guaranteed.
Cancellations & Missed Appointments
Appointments are reserved specifically for you.
Cancellations or rescheduling require at least 24 hours’ notice.
Appointments cancelled with less than 24 hours’ notice, or missed appointments, are charged in full.
Late arrival does not extend the session time.
Session Format
Sessions are offered in person, with online sessions available where clinically appropriate.
Zanda Telehealth sessions are conducted via their secure platform. Clients are responsible for ensuring a private, quiet, and secure environment when attending online sessions.
Services are offered in English and Afrikaans.
Location
The practice is conveniently located close to schools and child-care facilities, making it accessible for families and working parents.
Booking a Session
Appointments can be booked via the online booking system or by getting in touch directly.
Before your first session, you will be guided through the intake process and provided with all relevant information and consent documentation.
Important Note
Full intake forms, consent documentation, and therapeutic agreements are provided and completed prior to the commencement of services.
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