Terms & Conditions

Updated: 20/01/2026

1. Introduction
These Terms and Conditions govern the use of this website and any information, content, or services accessed through it. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website.
This website is operated by a Registered Counsellor practicing in South Africa and is intended for informational and administrative purposes only.

2. Scope and Purpose of the Website
The content on this website is provided for:

• General information about counselling services offered

• Practice-related communication and enquiries

• Appointment requests and administrative interaction

The website does not provide emergency, crisis, medical, psychiatric, or diagnostic services.

3. No Therapeutic Relationship via Website
Use of this website, including submission of contact or enquiry forms, does not establish a counsellor–client relationship.
A formal therapeutic relationship is established only once:

• An initial consultation has taken place, and

• Appropriate informed consent documentation has been completed
   

4. Not for Emergency Use
This website is not monitored continuously and must not be used in emergency situations.
If you or someone else is in immediate danger or experiencing a mental health emergency, please contact:

• Emergency services (10111 / 112), or

• A local crisis line or hospital
   

5. Professional Scope of Practice
Services provided through the practice fall within the professional scope of a Registered Counsellor. This practice:

• Does not provide psychiatric diagnosis

• Does not prescribe medication

• Does not provide medico-legal or forensic opinions

• Does not participate in court proceedings, expert testimony, or legal reporting

Any reports provided are non-forensic and non-legal unless explicitly agreed otherwise in writing and within professional scope.

6. User Responsibilities
By using this website, you agree to:

• Provide accurate and truthful information

• Use the website for lawful purposes only

• Not misuse, interfere with, or attempt to gain unauthorised access to the website or its systems

You may not use the website in a way that infringes the rights of others or violates applicable laws.

7. Intellectual Property
All content on this website, including text, logos, graphics, images, and layout, is the intellectual property of the practice unless otherwise stated.
You may not:

• Copy, reproduce, or distribute website content

• Use content for commercial purposes

without prior written permission.

8. Limitation of Liability
While reasonable care is taken to ensure that information on this website is accurate and up to date:

• No warranties are given regarding completeness or accuracy

• The practice is not liable for any loss, damage, or harm arising from reliance on website content

Use of this website is at your own risk.

9. External Links
This website may contain links to third-party websites or platforms. These are provided for convenience only.
The practice:

• Has no control over third-party content or policies

• Accepts no responsibility for external websites

Users are encouraged to review the terms and privacy policies of any linked sites.

10. Privacy
Personal information collected through this website is handled in accordance with the Privacy Policy and the Protection of Personal Information Act (POPIA).
By using this website, you acknowledge that you have read and understood the Privacy Policy.

11. Changes to These Terms
These Terms and Conditions may be updated from time to time. Continued use of the website constitutes acceptance of any revised terms.
The most recent version will always be available on this page.

12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from use of this website will be subject to the jurisdiction of South African courts.

13. Contact Details
For any questions regarding these Terms and Conditions, please contact:
Practice Name: Sherize Espag-Nel
Email: info@sherizeespag-nel.com